Returns & Exchanges
At RWHOME, we want you to love every piece of your living space; if you are not completely satisfied, you can return most items within 30 days of delivery for a full refund. All items must be returned in their original packaging and in like-new condition to qualify for processing.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Pack with Care
Carefully place the items back into their original boxes with all protective padding to ensure they arrive at our warehouse undamaged.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your package.
- 4.Drop Off and Refund
Drop the package at any authorized carrier location; once our team inspects the return, your refund will be issued to your original payment method within 5-7 business days.
